To sign up to our new loyalty programme and to receive our online offers and coupons, you will have to opt into marketing. You will not be eligible for these offers if you have not given us your consent to receive marketing communications from us.
‘We’, ‘Our’, ‘Us’ / Fishnchickn Ltd (and our trading brands: ‘Fishnchickn’, ‘Churchill’s Fish & Chips’, ‘Bankers Fish & Chips’, ‘The Boundary Fish & Chips’, ‘Toff’s of Muswell Hill’ and ‘Serial Grill’) use a points & stamp combined reward scheme which offers the following:
Points:
- Earn 200 points and receive a £10 coupon to be redeemed.
- Earn 1 point for every £1 spent.
- Points are awarded per item rather than on the basket total
- Points are rounded down from £0.49 and up from £0.50
- An order of £18.99 may earn only 16 points due to rounding rules
Stamps:
- Earn a stamp for each transaction with a minimum spend of £10.
- Collect 5 stamps and receive a coupon for 1 free regular portion of chips.
- Stamps are not awarded on transactions that include a discount or coupon.
Coupons:
Coupons can be redeemed in-store and through our online ordering platforms on click and collect and home delivery (available in selected stores). Coupons cannot be redeemed through any third-party aggregators such as Just Eat, Deliveroo or Uber Eats.
Members who have opted into receiving marketing are also eligible to receive monthly coupon offers. 3 welcome coupons will be in members accounts on sign-up, these are outlined below. New exclusive monthly coupons will be automatically loaded onto members online accounts on the 18th of each month. They will be valid for 30 days.
Welcome offer coupons
If you have opted into marketing when joining our database and loyalty scheme, you will receive welcome coupons for:
- 1 portion of ½ Chicken / 3 SFC & Chips for £4.99. Available anytime, any day.
- 1 Bargain Bangers Bundle (4 Sausage & Chips) for £9.99. Available anytime, any day. (Excluding Fishnchickn The Stow).
- 20% off 1 portion of Haddock (any size). Available anytime, any day.
1. All chips are served as a regular portion.
2. All sign-up offer coupons are valid for 1 month from date of issue.
3. All coupons are single use.
4. Please note, the menu may vary from store to store, and all products are subject to availability.
5. We reserve the right to make changes or withdraw our loyalty offers at any time, without prior notice.
6. Our sign-up coupons cannot be redeemed through home delivery. Sign-up Coupons are only redeemable through our click and collect platform or in-store takeaway only, unless otherwise stated.
7. A minimum spend may be required to redeem discounts and offers.
Birthday Coupons:
If you have opted into marketing when joining our database and submitted your date of birth to us, you will receive a 25% off coupon a week before your birthday to celebrate. You can redeem your coupon in-store or by ordering Click & Collect online.
1. This promotion cannot be used in conjunction with any other coupon and cannot be used through any of our external online ordering platforms/ partners,
2. The coupon is valid for 14 days from the date you received your coupon.
3. We reserve the right to make changes or withdraw our loyalty offers at any time, without prior notice
Time limited offers
We may on occasion offer time and or location specific offers for example: Double points on Haddock, Double points Thursdays, 10% off purchases between 14:00 and 17:00 in X shop. Not all members of our loyalty scheme will receive the same coupons, some offers may be specific to a location or purchasing history. Specific terms and conditions for one off coupons will be featured on the coupon.
Data protection:
We will collect, store, and process your personal information in accordance with our Privacy Policy, which forms part of these terms and conditions. Please have a read of our Privacy Policy to make sure you are happy with its contents. By creating an account, you are telling us that you agree to everything set out in our Privacy Policy.
Contact us:
If you have any queries or feedback regarding our loyalty schemes/ discounts or anything else, please contact our head office at customerservice@tcg-ltd.co.uk or call 01279 713560.