Frequently Asked Questions

 You can become part of our new MyChippy rewards programme by downloading our new app and creating an account, or signing up to our new online ordering system via order.mychippy.uk. All your rewards will be in one place, along with exclusive monthly rewards and birthday treats. 

Please note that to receive all the offers and benefits of MyChippy you need to opt-in to marketing communications or we will not be able to send you monthly coupons and discounts.

  To start collecting rewards, simply create a MyChippy account and opt into marketing.

Online Purchases:

When you order online via order.mychippy.uk while logged into your account, your Chippy Points and stamps will be automatically added after checkout.

In-Store Purchases:

1. Open the MyChippy app on your phone and ensure you're signed in.
2. Go to the Account Page and tap Scan Card to      display your unique barcode.
3. Present the barcode to a staff member at the till, and they’ll scan      it to add any applicable points and rewards to your account.

You can also store your rewards card in your Apple Wallet or Google Wallet for easy access—just present it at the till instead of opening the app.

  Every time that you make a purchase in-store or online you can earn rewards.

Chippy Points: 

· Earn 1 point for every £1 spent.   

· Points are awarded per item rather than on the basket total 

· Points are rounded down from £0.49 and up from £0.50 

· An order of £18.99 may earn only 16 points due to rounding rules 

· Earn 200 points and receive a £10 coupon to be redeemed.  

Stamps: 

· Earn a stamp for each transaction with a minimum spend of £10.   

· Collect 5 stamps and receive a coupon for 1 free regular portion of chips.   

· Stamps are not awarded on transactions that include a discount or coupon. 

Once you hit a reward threshold – 200 chippy points/5 stamps – you will receive a rewards coupon. Coupons can be redeemed in-store and through our online ordering platforms on click and collect and home delivery (available in selected stores). Coupons cannot be redeemed through any third-party aggregators such as Just Eat, Deliveroo or Uber Eats. Coupons are valid for 4 weeks from the date of issue.

  If your order total comes to less that £10 you will receive Chippy Points on your order, but you will not receive a stamp. Stamps are only awarded on orders over £10.. 

  You will receive 3 welcome coupons upon signing up. From 1st April, you will receive 3 new offers automatically on the 18th of every month. These will sit on your MyChippy app or desktop account. They will be valid for 4 weeks.

  If you have opted into marketing when joining, you will receive 3 welcome coupons. These coupons are single use and can be used any day at any time, they are valid for 4 weeks. 

· 1 portion of ½ Chicken / 3 SFC & Chips for £4.99. day.   

· 1 Bargain Bangers Bundle (4 Sausage & Chips) for £9.99.    

· 20% off 1 portion of Haddock (any size). Available anytime, any day.  

In addition to regular chippy points and stamps awarded on transactions, members will also receive regular monthly coupons on the 18thof the month. These coupons are valid for 4 weeks.

If you registered your birthday on sign-up you will also receive a 25% off coupon a week before your birthday. It will be valid for 2 weeks.

Visit order.mychippy.uk to place your order at your favourite store. Here, you can also access all of your rewards and earn new ones! 

Certainly! You can sign up to our reward programme, order, earn & redeem rewards through our website on your desktop at order.mychippy.uk

For every £10 you spend, you will receive one stamp. 

For every £1 you spend in store, you will receive 1 point E.g. £5 = 5 points

5 Stamps = FREE regular chips 🍟

200 Points = £10 voucher 💰

Yes, you can order in store and present your coupon barcode to the member of staff behind the till. Your coupons can also be used through click & collect and home delivery in the stores which offer their own delivery at order.mychippy.uk

No, coupons can only be used through our own branded platforms. 

We’ll stop giving out our existing stamp cards on the date your favourite store launches the new reward system, but don’t worry, you’ll be able to redeem partially completed cards at the till up until 1st May; so be sure to redeem any remaining rewards before then.

Yes, your reward coupons will expire 4 weeks after it has been issued. 

If you have provided your date of birth to receive our birthday offers, this coupon expires 2 weeks after it has been issued.